GAS PORTABLE HEATER SERVICE

Homegas qualified technicians are expertly trained in gas heater servicing & repairs.

Most faults can be fixed with a common service. Most manufactures of Gas Portable Heaters recommend servicing every year to two years.

Gas Portable Heaters are unflued and therefore the emissions are discharged into the room. Servicing your heater will make sure your heater is working as efficiently as possible.

Gas Portable Heater Service Includes

  • Overall operational assessment of your heater.
  • Remove and clean all filters.
  • Cleaning of all internal dust build up from the fan and internal working of unit (removal of cover for access)
  • Inspect gas injectors for correct size and operation.
  • Inspect air intake for blockages and clear if necessary
  • Run heater for operational assessment
  • Inspection of Hose and Bayonet
  • Check your appliance is working to correct safety standards.
Gas Portable Heater Service

FAQ’s

Why you should get your heater serviced?

Getting your gas heater tested and cleaned regularly by an approved service technician can improve efficiency. Also, it helps ensure safe operation, minimises any failure risk and increases the life of your gas heater to prevent replacement. If you have an unflued gas heater, the emissions are discharged into the room which can affect your health. Servicing your heater will make sure it is working as efficiently & safely as possible.

For more info visit: https://www.health.nsw.gov.au/environment/factsheets/Pages/unflued-gas-heaters.aspx

How often should you get your heater serviced?

Most manufactures of Gas Portable Heaters recommend servicing every two to three years. However, we recommend servicing your heater every year before winter hits to ensure it is working safely and efficiently.

How much does a service cost?

A full service and safety check is $180 inc. GST

How are we being Covid safe?

We have now set up all our vans to do mobile servicing. Our tradesmen will undertake the service in their vans to reduce the time in your house. However, our tradesmen will need to enter your house after the service to complete the safety check.

To avoid all contact, we can also service your heater at our workshop. You will need to drop off your heater at our showroom, and we will give you a call once the service is done to come and pick it up.

Additional steps that we are taking include:

  • We guarantee that the only tradesmen working in your home are healthy and symptom-free. If any of our tradesmen show symptoms they will be sent home.

  • Our tradesmen are all equipped with face masks and will wear these within your house on request.

  • Our tradesmen are also equipped with new gloves on each job and have their own hand sanitiser.

  • Our team has been instructed to maintain a 1.5m distance at all times.

Book your heater service today!

GAS PORTABLE HEATER REPAIR

Is your portable heater not turning on? Is it difficult to start? Does it smell of gas? Is there an error code? We can help you!

Our expert technicians will inspect your heater and diagnose the issue. Most faults can be fixed with a common service. Most manufactures of Gas Portable Heaters recommend servicing every one to two years.

If your gas heater requires repairs, it is important to treat the problem as soon as possible to avoid significant repair costs.

We service and repair the following portable gas heaters:

    • Rinnai
    • Rheem
    • Paloma
    • Everdure

If your portable heater brand is not listed, please give us a call!

Book your heater repair today!

Gas Portable Heater Error Codes

Rinnai Portable Gas Heater Error Codes

CodeProbable CauseSuggest Remedy
00Mains power failure during operationPress the ON/OFF button twice to reset heater.
03Tilt switch activatedEnsure appliance is level & upright. Service call if repeated.
10Oxygen shortageClean filters. Ventilate room. Service call if repeated.
11Ignition failureCheck gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service call will be required.
12Incomplete combustionCheck gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service call will be required.
13Combustion control faultyService call.
14Filter Blockage / OverheatClean filters. If error continues a service call will be required.
16Room overheatLower room temp to below 40°C
18Thermocouple output errorLacking in gas supply or incorrect gas type or Service call.
31Room temperature sensor faultyService call.
32Overheat temperature sensor faultyService call.
33Overheat temperature sensor faultyService call.
34Overheat temperature sensor faultyService call.
62Faulty fan motorService call.
70ON/OFF switch faultyService call.
71Solenoids faultyService call.
72Flame detection circuit faultService call.
73Communication errorPress the ON/OFF button twice to reset heater. Service call if repeated.

Paloma/Rheem Portable Gas Heater Error Codes

CodeProbable CauseSuggest Remedy
03Filter DamagedService Call
05Air Filter is AbnormalClean air filters. Service call if repeated.
11Ignition failureConnect heater gas hose correctly. Check gas valve is fully open. Service call if repeated.
12Flame failureClean air filter. Check gas valve is fully open. Open windows slightly or install ventilation points. Service call if repeated.
14Thermo Switch Cut OffClean air filter. Remove obstruction. Service call if repeated.
16Room Temperature Too HighService call.­
22Anti-Tilt Switch ActivatedSwitch off heater and place on a flat surface.
31Room Temperature Thermistor is AbnormalService call.
33Overheat Thermistor is AbnormalService call.
62Abnormal Fan SpeedService call.
71Gas Proportional Valve is AbnormalService call.
72Thermocouple Circuit is AbnormalService call.
73Gas Type Circuit is AbnormalService call.
76Communication ErrorService call.

Book Your Heater Service Today!